![]() Strong interpersonal skills with a positive and engaging attitude.2 years retail sales, customer service or hospitality management experience, to include register transactions, identifying/resolving customer issues, and coaching peers or team.Experience using technology applicable to the position and access information necessary to complete daily responsibilities.Ability to work a full-time schedule as business requires.Maintain store safety and cleanliness standards on the sales floor, stock room, lockers, kitchen, bathroom, etc. ![]() Participate in wine, spirits, and beer training to become familiar with Total Wine & More’s products.Oversee cashier, merchandising, and sales floor activities.Help with training and leadership of team members.Create and foster a sales-focused environment through the development of team members.Provide customer service by greeting and establishing a relationship with customers while informing them of our products and services.Join us to become an industry expert in a fun and thriving retail company! You will report to the store management team. The store Supervisor is also directly involved in promoting Total Wine & More products and services to our customers and may serve in a team member capacity to support the merchandiser/stock associates and cashiers. You will oversee cashiers, stock associates, and sales associates, and act as the Manager-on-duty in the absence of a store manager. ![]() As a store Supervisor, you support the store management team to maintain Total Wine & More’s brand by delivering best-in-class service, selection, and value to our customers. ![]()
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